The minimum order quantity (MOQ) varies depending on the brand and product. Each brand we carry sets its own MOQ requirements. Please contact us with the specific product or brand you’re interested in, and we will provide you with the relevant MOQ details.

When an item is out of stock, we accept backorders and will keep you informed throughout the process. You will receive a notification with the expected restock date and any updates regarding your order. Our goal is to fulfill your order as swiftly as possible, but if the wait time exceeds your preference, you can opt to cancel the backordered item or choose an alternative product. We are committed to providing timely updates and ensuring your satisfaction with every order.

To return an item, please follow these steps:

1. Review Our Return Policy: Check our return policy to ensure your item qualifies for a return and is within the allowed return period.

2. Initiate a Return Request: Contact our customer service team or use our online return portal to request a return. Provide your order number and details about the item you wish to return.

3. Prepare the Item: Pack the item securely in its original packaging, including any tags, manuals, or accessories.

4. Ship the Item: Follow the instructions provided by our team for shipping the item back to us. You may need to use a specific shipping method or address.

5. Receive Confirmation: Once we receive your returned item, we will process the return and notify you of the refund or exchange status.

If you have any questions or need assistance, feel free to contact our customer service team.